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🇺🇸 Made in the USA 🇺🇸

Frequently Asked Questions

Frequently Asked Questions

THE PRODUCT

It depends on what your hands are up against. If you’re dealing with mild dryness from everyday work or weather, The Cream is a solid daily option — fast-absorbing, non-greasy, and easy to use throughout the day. If your hands are facing cracks, thick calluses, or heavy wear and tear from tough jobs or harsh environments, The Cream RX offers deeper repair and faster results.
You will notice the hydrating effects of the cream after the first use. As for those rough calluses, and cracks, it will take about a week of regular use to see those start to smooth out leaving your hands tough but not rough.
Heavy Handed was built for people who work with their hands — no fluff, no filler. Our products are made to deliver fast results for dry, damaged skin without softening the grip you’ve earned. You’ve got two formulas depending on how rough things are. Both hydrate without feeling greasy, absorb fast, and are packaged to actually look good — whether it’s sitting on your workbench, bathroom counter, or in your truck.
The Cream RX is a concentrated version of The Cream for seriously damaged hands. Start with a pea sized amount and work into your hands until they’re fully covered. If after a couple minutes you still feel it on your hands wipe any excess off on your forearms or elbows. Next time, try a smaller amount… a little goes a long way.
It depends on frequency of use but with regular use (3-4 times daily) The Cream will last 2-3 months and The Cream RX will last 4-6 months.

THE PURCHASING PROCESS

All orders will be processed within one business day and you will be provided a tracking number once it's processed. The tracking number is the best way to follow your shipment and get updates.
Standard shipping takes 3-5 business days once the order is processed. At checkout you can select expedited shipping that will be 1-2 business days depending on where you live.
All Heavy Handed products have a 30 day money back guarantee. If you’re not happy with your order, shoot us a message and we’ll make it right.
We are not currently shipping internationally but be patient and subscribe to our newsletter for updates 👍🏼
We accept all major credit/ debit cards, PayPal, Apple Pay.
We are happy to replace any missing or damaged products. Just send us a picture of the damage so we can try and correct that for future customers.

THE BRAND

Absolutely! Message us on IG @Heavy.Handed or via email at support@heavyhanded.com. We’d love to work with you!
We’re always looking for people that want to join the team. You can message us on IG @Heavy.Handed or email at support@heaveyhanded.com.

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