FAQ

The Product

It all depends on your level of damage. For the fitness enthusiast with
dry moderately damaged hands, The Cream is going to be your best bet. If
you’re experiencing rough calluses, cracks, and severe damage from
barbells, pull-up bars, and rope climbs, The Cream RX is going to give
you the fastest results.

You will notice the hydrating effects of the cream after the first use.
As for those rough calluses, and cracks, it will take about a week of
regular use to see those start to smooth out leaving your hands tough
but not rough.

Heavy Handed products were designed by athletes for athletes. HH offers
the fastest results for dry damaged hands without you losing the
calluses that you’ve worked hard for. There are two options for your
specific level of damage, both of which will leave your hands feeling
hydrated but not greasy… Plus the packaging looks great on your
bathroom counter, desk, or gym bag.

The Cream RX is a concentrated version of The Cream for seriously
damaged hands. Start with a pea sized amount and work into your hands
until they’re fully covered. If after a couple minutes you still feel it on your hands wipe any excess off on
your forearms or elbows. Next time, try a smaller amount… a little goes
a long way.

It depends on frequency of use but with regular use (3-4 times daily) The Cream will last 2-3 months and The Cream RX will last 4-6 months.

The Purchasing Process

All orders will be processed within one business day and you will be
provided a tracking number once it's processed. The tracking number is
the best way to follow your shipment and get updates.

Standard shipping takes 3-5 business days once the order is processed.
At checkout you can select expedited shipping that will be 1-2 business
days depending on where you live.

Shipping costs are calculated at checkout and depend on order size/
weight and where we are shipping to. All orders over $50 come with free
standard shipping.

We are not currently shipping internationally but we do provide shipping to the U.S. and Canada.

All Heavy Handed products have a 30 day money back guarantee. If
you’re not happy with your order, shoot us a message and we’ll make it right.

We are happy to replace any missing or damaged products. Just send us
a picture of the damage so we can try and correct that for future
customers.

We accept all major credit/ debit cards, PayPal, Apple Pay.

The Brand

Absolutely! Message us on IG @Heavy.Handed or via email at support@heavyhanded.com. We’d love to work with you!

We’re always looking for people that want to join the team. You can message us on IG @Heavy.Handed or email at support@heaveyhanded.com.

Did we miss anything? If you're not finding your question on here, drop us a line and we'd be happy to answer it!